Any mentor is expected to perform well at:

• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Convincing others to accept and idea or to otherwise change their minds or actions in accordance to the companies objectives.
• Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Mediators should be capable of:

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Delivering merchandise and collecting payment.
• Writing and recording orders for merchandise or entering orders into computers.
• Explaining products or services and prices and demonstrating the usage of products.
• Arranging buying parties and soliciting sponsorship of such parties to selling merchandise.
• Answering questions about product features and benefits.
• Circulating among potential customers or traveling by foot, truck, automobile, or bicycle to delivering or selling merchandise or services.
• Developing prospect lists.
• Distributing product samples or literature that details products or services.
• Ordering or purchasing supplies.
• Setting up and display sample merchandise at parties or stands.
• Stocking carts or stands.
• Persuading customers for purchasing merchandise or services.