Any mentor is expected to perform well at:

• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Convincing others to accept and idea or to otherwise change their minds or actions in accordance to the companies objectives.
• Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Any administrator should excel at:

• Providing information to supervisors, co-workers, and subordinates, as well as communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
• Maintaining information files and processing paperwork.
• Recruiting, interviewing, selecting, hiring, and promoting employees in an organization, and getting them to work together to accomplish tasks by encouraging and building mutual trust, respect, and cooperation.

• Coordinating recruitment and placement of training programs participants.
• Evaluating training materials prepared by instructors, such as outlines, text, or handouts.
• Developing alternative training methods if expected improvements are not seen.
• Assessing training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
• Selecting and assigning instructors to conducting training.
• Devising programs for developing executive potential among employees in lower levels positions.
• Negotiating contracts with clients including desired training outcomes, fees, or expenses.
• Referring trainees to employer relations representatives, to locations offering job placement assistance, or to appropriate social services agencies if warranted.
• Developing or implementing training programs related to efficiency, recycling, or other issues with environmental impacts.