Mediators should be capable of:

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Inspectors should be great at:

• Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
• Observing, receiving, and otherwise obtaining information from all relevant sources.
• Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

• Cooking food or preparing food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.
• Performing cleaning duties such as sweeping, mopping, and washing dishes, for keeping equipment and facilities sanitary.
• Scrubbing and polishing counters, steaming tables, and other equipment, and cleaning glasses, dishes, and fountain equipment.
• Serving food, beverages, or desserts to customers in such settings as takeout counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
• Replenishing foods at serving stations.
• Taking customers’ orders and writing ordered items on tickets, giving ticket stubs to customers when needed for identifying filled orders.
• Wrapping menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
• Preparing bills for food, using cash registers, calculators, or adding machines, and accepting payment or making changes.
• Delivering orders to kitchens, and picking up and serving food when it is ready.