Mediators should be capable of:

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Any administrator should excel at:

• Providing information to supervisors, co-workers, and subordinates, as well as communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
• Maintaining information files and processing paperwork.
• Recruiting, interviewing, selecting, hiring, and promoting employees in an organization, and getting them to work together to accomplish tasks by encouraging and building mutual trust, respect, and cooperation.

• Selecting and playing music appropriate for the crowd.
• Setting up and testing various equipment, including sound equipment, before each event.
• Greeting attendees and serving as masters of ceremonies at banquets, stores openings, and other events.
• Previewing any music intended to be broadcast over the public address system.
• Informing patrons of coming events at a specific venue.
• Meeting with event directors to reviewing schedules and exchanging information about details, such as national anthem performers and starting lineups.
• Announcing programs and player substitutions or other changes to patrons.
• Reading prepared scripts describing acts or tricks presented during performances.
• Improvising commentary on items of interest, such as background and history of an event or past records of participants.
• Instructing and calm crowds during emergencies.
• Learning to pronounce the names of players, coaches, institutional personnel, officials, and other individuals involved in an event.