Mediator

Mediators should be capable of:
- Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Inspector

Inspectors should be great at:
- Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Observing, receiving, and otherwise obtaining information from all relevant sources.
- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Other work activities related to Ushers, lobby attendants, and ticket takers
- Selling or collecting admission tickets, passes, or facility memberships from patrons at entertainment events.
- Cleaning facilities.
- Assisting patrons by giving directions to points in or outside of the facility or providing information about local attractions.
- Leading tours and answering visitors’ questions about the exhibits.
- Scheduling or managing staff, such as volunteer usher corps.
- Greeting patrons attending entertainment events.
- Examining tickets or passes for verifying authenticity, using criteria such as color or date issued.
- Guiding patrons to exits or providing other instructions or assistance in case of emergency.
- Maintaining safety and ensuring adherence to the rules.
- Providing assistance with patrons’ special needs, such as helping those with wheelchairs.
- Refuse admittance to undesirable persons or persons without tickets or passes.
- Settling seating disputes or helping in solving other customer concerns.
- Assisting patrons in finding seats, lighting the way with flashlights, if necessary.