Mediators should be capable of:

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Most strategists should excel at:

• Establishing long-range objectives and specifying the strategies and actions to achieve them.
• Analyzing information and evaluating results to choose the best solution and solve problems.
• Developing specific goals and plans to prioritize, organize, and accomplish your work.
• Scheduling events, programs, and activities, as well as the work of others.

• Training caregivers how for providing for the needs of a patient during and after therapy.
• Completing and maintaining necessary records.
• Evaluating patients’ progress and preparing reports that detail progress.
• Testing and evaluating patients’ physical and mental abilities and analyzing medical data for determining realistic rehabilitation goals for patients.
• Selecting activities for helping individuals in learning working and life management skills within limits of their mental or physical capabilities.
• Planning, organizing, and conducting occupational therapy programs in hospital, institutional, or community settings for rehabilitating those impaired because of illness, injury or psychological or developmental problems.
• Recommending changes in patients’ working or living environments, consistent with their needs and capabilities.
• Consulting with rehabilitation team for selecting activity programs or coordinating occupational therapy with other therapeutic activities.