Mediators should be capable of:

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Innovators will usually have four main goals:

• Developing or creating new applications, relationships, systems, or products.
• Providing creative ideas or artistic contributions.
• Keeping up-to-date technically and applying new knowledge to your job.
• Benchmarking, experimenting and testing novel approaches to solving problems.

• Adapting existing or developing new music therapy assessments, instruments or procedures to meet an individual client’s needs.
• Analyzing data for determining the effectiveness of specific treatments or therapy approaches.
• Analyzing or synthesizing client data for drawing conclusions or making recommendations for therapy.
• Assessing client functioning levels, strengths, and areas of need in terms of perceptual, sensory, affective, communicative, musical, physical, cognitive, social, spiritual, or other abilities.
• Communicating client assessment findings and recommendations in oral, written, audio, video, or other forms.
• Conferring with professionals on client’s treatment team for developing, coordinating, or integrating treatment plans.
• Customizing treatment programs for specific areas of music therapy, such as intellectual or developmental disabilities, educational settings, geriatrics, medical settings, mental health, physical disabilities, or wellness.