Mediators should be capable of:

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Any supervisor should excel at:

• Monitoring and reviewing information from materials, events, or the environment.
• Detecting or assessing problems whether real or potential.
• Monitoring and controlling resources and overseeing the spending of money.

• Testing cooked food by tasting and smelling it for ensuring palatability and flavor conformity.
• Investigating and resolving complaints regarding food quality, service, or accommodations.
• Scheduling and receiving food and beverage deliveries, checking delivery contents for verifying product quality and quantity.
• Monitoring food preparation methods, portion sizes, and garnishing and presentation of food for ensuring that food is prepared and presented in an acceptable manner.
• Monitoring budgets and payroll records, and reviewing financial transactions for ensuring that expenditures are authorized and budgeted.
• Scheduling staff hours and assigning duties.
• Monitoring compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
• Coordinating assignments of cooking personnel for ensuring economical using of food and timely preparation.
• Keeping records required by government agencies regarding sanitation or food subsidies.