Technicians will often be asked these tasks:

• Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
• Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

Any mentor is expected to perform well at:

• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Convincing others to accept and idea or to otherwise change their minds or actions in accordance to the companies objectives.
• Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

• Monitoring regulatory activity for maintaining compliance with records and document management laws.
• Writing, reviewing, or executing plans for testing new or established document management systems.
• Searching electronic sources, such as databases or repositories, or manual sources for information.
• Retrieving electronic assets from repository for distribution to users, collecting and returning to repository, if necessary.
• Proposing recommendations for improving content management system capabilities.
• Preparing supporting documentation and training materials for end users of document management systems.
• Exercising security surveillance over document processing, reproduction, distribution, storage, or archiving.
• Implementing scanning or other automated data entry procedures, using imaging devices and document imaging software.
• Documenting technical functions and specifications for new or proposed content management systems.