Most strategists should excel at:

• Establishing long-range objectives and specifying the strategies and actions to achieve them.
• Analyzing information and evaluating results to choose the best solution and solve problems.
• Developing specific goals and plans to prioritize, organize, and accomplish your work.
• Scheduling events, programs, and activities, as well as the work of others.

Mediators should be capable of:

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Making reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtaining tickets to special events.
• Providing directions to guests.
• Providing business services for guests, such as sending or receiving faxes or shipping packages.
• Planning special events, parties, or meetings, which may include booking musicians or celebrities.
• Arranging childcare services for guests.
• Cleaning and tidying hotel lounge.
• Providing food and beverage services to guests.
• Providing information about local features, such as shopping, dining, nightlife, or recreational destinations.
• Making travel arrangements for sightseeing or other tours.
• Receiving, storing, or delivering luggage or mail.
• Performing office duties on a temporary basis when needed.
• Picking up and delivering items or running errands for guests.
• Carrying out unusual requests, such as searching for hard for finding items or arranging for exotic services, such as hot air balloon rides.
• Arranging for the replacement of items lost by travelers.