Mediators should be capable of:

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Any supervisor should excel at:

• Monitoring and reviewing information from materials, events, or the environment.
• Detecting or assessing problems whether real or potential.
• Monitoring and controlling resources and overseeing the spending of money.

• Observing patients during treatments to compiling and evaluating data on their responses and progress and providing results to physical therapist in person or through progress notes.
• Administering active or passive manual therapeutic exercises, therapeutic massages, aquatic physical therapy, or heat, light, sound, or electrical modality treatments, such as ultrasound.
• Communicating with or instructing caregivers or family members on patient therapeutic activities or treatment plans.
• Attending or conducting continuing education courses, seminars, or in service activities.
• Instructing, motivating, safeguarding, and assisting patients in practicing their exercises or other functional activities.
• Conferring with physical therapy staff or others for discussing and evaluating patient information for planning, modifying, or coordinating treatment.
• Measuring patients’ range of joint motion, body parts, or vital signs for determining effects of treatments or for patient evaluations.
• Securing patients into or onto therapy equipment.