Any mentor is expected to perform well at:

• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Convincing others to accept and idea or to otherwise change their minds or actions in accordance to the companies objectives.
• Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Mediators should be capable of:

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Traveling to students’ homes, libraries, or schools to conducting tutoring sessions.
• Scheduling tutoring appointments with students or their parents.
• Researching or recommending textbooks, software, equipment, or other learning materials to complement tutoring.
• Preparing and facilitating tutoring workshops, collaborative projects, or academic assistance sessions for small groups of students.
• Participating in training and development sessions for improving tutoring practices or learning new tutoring techniques.
• Organizing tutoring environment for promoting productivity and learning.
• Monitoring student performance or assisting students in academic environments, such as classrooms, laboratories, or computing centers.
• Providing feedback to students using positive reinforcement techniques for encouraging, motivating, or building confidence in students.
• Preparing lesson plans or learning modules for tutoring sessions according to students’ needs and goals.