Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. They generally receive orders via mail, phone, fax, or other electronic means. Their duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
Interview persons desiring to open accounts in financial institutions. They explain account services available to prospective customers and assist them in preparing applications.
Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. They review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
Compile records, sort, shelve, issue, and receive library materials such as books, electronic media, pictures, cards, slides and microfilm. They locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. They register patrons to permit them to borrow books, periodicals, and other library materials.
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. They ask specific questions, record answers, and assist persons with completing form. They sort, classify, and file forms.
File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. They locate and remove material from file when requested.
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
Assist patients in obtaining services, understanding policies and making health care decisions.
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Investigate history and credit standing of individuals or business establishments applying for credit. They telephone or write to credit departments of business and service establishments to obtain information about applicant's credit standing.
