Analyzer

Analyzers will often perform the following tasks:
- Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Assessing the value, importance, or quality of things or people.
- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Administrator

Any administrator should excel at:
- Providing information to supervisors, co-workers, and subordinates, as well as communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Maintaining information files and processing paperwork.
- Recruiting, interviewing, selecting, hiring, and promoting employees in an organization, and getting them to work together to accomplish tasks by encouraging and building mutual trust, respect, and cooperation.
Other work activities related to Supervisors of office and administrative support workers
- Resolving customer complaints or answering customers’ questions regarding policies and procedures.
- Supervising the working of office, administrative, or customer service employees for ensuring adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Providing employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Implementing corporate or departmental policies, procedures, and service standards in conjunction with management.
- Discussing job performance problems with employees for identifying causes and issues and to working on resolving problems.
- Training or instructing employees in job duties or company policies or arranging for training to be provided.
- Evaluating employees’ job performance and conformance to regulations and recommending appropriate personnel action.
- Reviewing records or reports pertaining to activities such as production, payroll, or shipping for verifying details, monitoring working activities, or evaluating performance.