Mediators should be capable of:

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Any supervisor should excel at:

• Monitoring and reviewing information from materials, events, or the environment.
• Detecting or assessing problems whether real or potential.
• Monitoring and controlling resources and overseeing the spending of money.

• Working as part of a team of physicians, nurses, or other healthcare professionals to managing patient caring by assisting with medical procedures or related duties.
• Transporting patients to the hospital or within the hospital.
• Performing endotracheal intubation for opening airways for patients who are unable of breathing on their own.
• Monitoring cardiac patients, using electrocardiography devices, such as Holter monitors.
• Setting up and operating devices, such as mechanical ventilators, therapeutic gas administration apparatus, environmental controlling systems, or aerosol generators, following specified parameters of treatment.
• Providing emergency caring, such as artificial respiration, external cardiac massages, or assistance with cardiopulmonary resuscitation.
• Determining requirements for treatment, such as types, method and duration of therapy, precautions to be taken, or medication and dosages, compatible with physicians’ orders.