Mediators should be capable of:

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Any mentor is expected to perform well at:

• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Convincing others to accept and idea or to otherwise change their minds or actions in accordance to the companies objectives.
• Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

• Presenting purchasing offers to sellers for consideration.
• Interviewing clients for determining what kinds of properties they are seeking.
• Preparing documents such as representation contracts, purchasing agreements, closing statements, deeds, and leases.
• Acting as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
• Promoting sales of properties through advertisements, open houses, and participation in multiple listing services.
• Comparing a property with similar properties that have recently sold for determining its competitive market prices.
• Coordinating appointments for showing homes to prospective buyers.
• Generating lists of properties that are compatible with buyers’ needs and financial resources.
• Displaying commercial, industrial, agricultural, and residential properties to clients and explaining their features.
• Arranging for title searches for determining whether clients have legal property titles.
• Reviewing plans for new construction with clients, enumerating and recommending available options and features.