Mediators should be capable of:

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Innovators will usually have four main goals:

• Developing or creating new applications, relationships, systems, or products.
• Providing creative ideas or artistic contributions.
• Keeping up-to-date technically and applying new knowledge to your job.
• Benchmarking, experimenting and testing novel approaches to solving problems.

• Ordering and purchasing frames and lenses.
• Measuring clients’ bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices.
• Verifying that finished lenses are ground to specifications.
• Assisting clients in selecting frames according to style and color, and ensuring that frames are coordinated with facial and eye measurements and optical prescriptions.
• Maintaining records of customer prescriptions, working orders, and payments.
• Performing administrative duties such as tracking inventory and sales, submitting patient insurance information, and performing simple bookkeeping.
• Recommending specific lenses, lens coatings, and frames to suit client needs.
• Selling goods such as contact-lenses, spectacles, sunglasses, and other goods related to eyes in general.
• Heating, shaping, or bending plastic or metal frames for adjusting eyeglasses for fitting clients, using pliers and hands.
• Instructing clients in how to wear and caring for eyeglasses.