Mediators should be capable of:

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Inspectors should be great at:

• Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
• Observing, receiving, and otherwise obtaining information from all relevant sources.
• Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

• Cleaning facilities such as floors or locker rooms.
• Assigning dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.
• Answering customer inquiries or explaining cost, availability, policies, and procedures of facilities.
• Checking supplies for ensuring adequate availability, and order new supplies when necessary.
• Referring guest problems or complaints to supervisors.
• Cleaning and polishing footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.
• Reporting and documenting safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
• Operating washing machines and dryers for cleaning soiled apparel and towels.
• Monitoring patrons’ facility using for ensuring that rules and regulations are followed, and safety and order are maintained.
• Activating emergency action plans and administering first aid, as necessary.
• Storing personal possessions for patrons, issuing claim checks for articles stored, and returning articles on receipt of checks.