Mediators should be capable of:

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Great artisans are usually capable of:

• Using hands and arms in handling, installing, positioning, and moving materials.
• Performing precise and skillful manipulation of small objects.
• Being active and proactive in regards to physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

• Collecting money from customers, making changes, and recording transactions on customer receipts.
• Listening to and resolving customers’ complaints regarding products or services.
• Informing regular customers of new products or services and changes in pricing.
• Writing customer orders and sales contracts according to company guidelines.
• Driving trucks to delivering such items as food, medical supplies, or newspapers.
• Calling on prospective customers for explaining company services or for soliciting new business.
• Recording sales or delivery information on daily sales or delivery registries.
• Reviewing lists of dealers, customers, or station drops and loading trucks.
• Arranging merchandise and sales promotion displays or issuing sales promotion materials to customers.
• Maintaining trucks and food dispensing equipment and cleaning inside of machines dispensing food or beverages.
• Selling food specialties, such as sandwiches and beverages, to office workers and patrons of sports events.