Mediators should be capable of:

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Any supervisor should excel at:

• Monitoring and reviewing information from materials, events, or the environment.
• Detecting or assessing problems whether real or potential.
• Monitoring and controlling resources and overseeing the spending of money.

• Identifying patients’ age specific needs and altering caring plans as necessary to meet those needs.
• Evaluating patients’ vital signs or laboratory data for determining emergency intervention needs.
• Administering blood and blood products, monitoring patients for signs and symptoms related to transfusion reactions.
• Administering medications intravenously, by injection, orally, through gastric tubes, or by other methods.
• Advocating for patients’ and families’ needs, or providing emotional assistance for patients and their families.
• Setting up and monitoring medical equipment and devices such as cardiac monitors, mechanical ventilators and alarms, oxygen delivery devices, transducers, or pressure lines.
• Monitoring patients’ fluid intake and output for detecting emerging problems, such as fluid and electrolyte imbalances.
• Monitoring patients for changes in status and indications of conditions such as sepsis or shock and institute appropriate interventions.
• Assessing patients’ pain levels or sedation requirements.