Most strategists should excel at:

• Establishing long-range objectives and specifying the strategies and actions to achieve them.
• Analyzing information and evaluating results to choose the best solution and solve problems.
• Developing specific goals and plans to prioritize, organize, and accomplish your work.
• Scheduling events, programs, and activities, as well as the work of others.

Mediators should be capable of:

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Providing customer service by greeting and assisting customers and responding to customer inquiries and complaints.
• Monitoring sales activities for ensuring that customers receiving satisfactory service and quality goods.
• Assigning employees to specific duties.
• Directing and supervising employees engaged in sales, inventory taking, reconciling cash receipts, or in performing services for customers.
• Stocking inventory reordering when the inventory drops to a specified levels.
• Keeping records of purchases, sales, and requisitions.
• Enforcing safety, health, and security rules.
• Examining products purchased for resale or received for storage for assessing the conditions of each product or item.
• Hiring, training, and evaluating personnel in sales or marketing establishments, promoting or firing workers when appropriate.
• Performing working activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
• Establishing and implementing policies, goals, objectives, and procedures for the department.