Inspectors should be great at:

• Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
• Observing, receiving, and otherwise obtaining information from all relevant sources.
• Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Mediators should be capable of:

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Wiping tables or seats with dampened cloths or replacing dirty tablecloths.
• Setting tables with cleaning linens, condiments, or other supplies.
• Scraping and stacking dirty dishes and carrying dishes and other tableware to kitchens for cleaning.
• Cleaning up spilled food or drink or broken dishes and removing empty bottles and trash.
• Maintaining adequate supplies of items, such as cleaning linens, silverware, glassware, dishes, or trays.
• Serving ice water, coffee, rolls, or butter to patrons.
• Filling beverage or ice dispensers.
• Stocking cabinets or serving areas with condiments and refilling condiment containers.
• Locating items requested by customers.
• Carrying food, dishes, trays, or silverware from kitchens or from the supplies departments to the serving counters.
• Serving food to customers when waiters or waitresses need assistance.
• Cleaning and polishing counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mopping or vacuuming floors.