Mediators should be capable of:

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Innovators will usually have four main goals:

• Developing or creating new applications, relationships, systems, or products.
• Providing creative ideas or artistic contributions.
• Keeping up-to-date technically and applying new knowledge to your job.
• Benchmarking, experimenting and testing novel approaches to solving problems.

• Collecting fluid or tissue samples, using appropriate collection procedures.
• Disposing of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies.
• Disposing of contaminated sharps, in accordance with applicable laws, standards, and policies.
• Drawing blood from arteries, using arterial collection techniques.
• Drawing blood from capillaries by dermal puncture, such as heel or finger stick methods.
• Drawing blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
• Explaining fluid or tissue collection procedures to patients.
• Organizing or cleaning blood drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first time using.
• Administering subcutaneous or intramuscular injects, in accordance with licensing restrictions.
• Calibrating or maintaining machines, such as those used for plasma collection.
• Collecting specimens at specific time intervals for tests, such as those assessing therapeutic drug levels.