Any mentor is expected to perform well at:

• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Convincing others to accept and idea or to otherwise change their minds or actions in accordance to the companies objectives.
• Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Mediators should be capable of:

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Adapting teaching methods and instructional materials to meet students’ varying needs and interests.
• Conducting classes, workshops, and demonstrations, and providing individual instruction to teaching topics and skills, such as cooking, dancing, writing, physical fitness, photography, personal finance, and flying.
• Monitoring students’ performance for making suggestions for improvement and for ensuring the satisfaction of course standards, training requirements, and objectives.
• Observing students for determining qualifications, limitations, abilities, interests, and other individual characteristics.
• Instructing students individually and in groups, using various teaching methods, such as lectures, discussions, and demonstrations.
• Establishing understandable objectives for all lessons, units, and projects and communicating those objectives to students.
• Instructing and monitoring students in the using and caring of equipment and materials for preventing injury and damage.