Make and confirm reservations for transportation or lodging, or sell transportation tickets. They check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Compile records, sort, shelve, issue, and receive library materials such as books, electronic media, pictures, cards, slides and microfilm. They locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. They register patrons to permit them to borrow books, periodicals, and other library materials.
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
Assist patients in obtaining services, understanding policies and making health care decisions.
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Receive and pay out money. They keep records of money and negotiable instruments involved in a financial institution's various transactions.
Provide information by accessing alphabetical, geographical, or other directories. They assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. They handle emergency calls and assist children or people with physical disabilities to make telephone calls.
Plan and sell transportation and accommodations for travel agency customers. They determine destination, modes of transportation, travel dates, costs, and accommodations required. They also describe, plan, and arrange itineraries and sell tour packages. They assist in resolving clients' travel problems.
Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.
