Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. They locate and remove material from file when requested.
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
Assist patients in obtaining services, understanding policies and making health care decisions.
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Investigate history and credit standing of individuals or business establishments applying for credit. They telephone or write to credit departments of business and service establishments to obtain information about applicant's credit standing.
Issue licenses or permits to qualified applicants. They obtain necessary information, record data, advise applicants on requirements, collect fees, and issue licenses. They conduct oral, written, visual, or performance testing.
Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
