Strategist

Archetype 8 Strategist

Most strategists should excel at:

  • Establishing long-range objectives and specifying the strategies and actions to achieve them.
  • Analyzing information and evaluating results to choose the best solution and solve problems.
  • Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Scheduling events, programs, and activities, as well as the work of others.

Mediator

Archetype 7 Mediator

Mediators should be capable of:

  • Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Other work activities related to Supervisors of personal service workers

  • Assigning working schedules, following working requirements, for ensuring quality and timely delivery of service.
  • Inspecting working areas or operating equipment for ensuring conformance to established standards in areas such as cleanliness or maintenance.
  • Training workers in proper operational procedures and functions and explaining company policies.
  • Observing and evaluating workers’ appearance and performance for ensuring quality service and compliance with specifications.
  • Meeting with managers or other supervisors to stay informed of changes affecting operations.
  • Informing workers about interests or special needs of specific groups.
  • Resolving customer complaints regarding worker performance or services rendered.
  • Requisitioning necessary supplies, equipment, or services.
  • Analyzing and recording personnel or operational data and writing related activity reports.
  • Furnishing customers with information on events or activities.