Compile records, sort, shelve, issue, and receive library materials such as books, electronic media, pictures, cards, slides and microfilm. They locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. They register patrons to permit them to borrow books, periodicals, and other library materials.

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. They ask specific questions, record answers, and assist persons with completing form. They sort, classify, and file forms.

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. They locate and remove material from file when requested.

Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

Assist patients in obtaining services, understanding policies and making health care decisions.

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Investigate history and credit standing of individuals or business establishments applying for credit. They telephone or write to credit departments of business and service establishments to obtain information about applicant's credit standing.

Authorize credit charges against customers' accounts.

Issue licenses or permits to qualified applicants. They obtain necessary information, record data, advise applicants on requirements, collect fees, and issue licenses. They conduct oral, written, visual, or performance testing.