Mediators should be capable of:

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Inspectors should be great at:

• Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
• Observing, receiving, and otherwise obtaining information from all relevant sources.
• Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

• Counting money and auditing money drawers.
• Keeping accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
• Exchanging money, credit, and casino chips, and making changes for customers.
• Working in and monitoring an assigned area on the casino floor where slot machines are located.
• Listening for jackpot alarm bells and issuing payoffs to winners.
• Maintaining cage security according to rules.
• Reconciling daily summaries of transactions to balance books.
• Selling gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons.
• Accepting credit applications and verifying credit references for providing checking cashing authorization or to establishing house credit accounts.