Technicians will often be asked these tasks:

• Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
• Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

Innovators will usually have four main goals:

• Developing or creating new applications, relationships, systems, or products.
• Providing creative ideas or artistic contributions.
• Keeping up-to-date technically and applying new knowledge to your job.
• Benchmarking, experimenting and testing novel approaches to solving problems.

• Answering user inquiries regarding computer software or hardware operation for resolving problems.
• Entering commands and observing system functions for verifying adequate operations and detecting errors.
• Installing and performing minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
• Overseeing the daily performance of computer systems.
• Setting up equipment for employee using, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Maintaining records of daily data communication transactions, problems and remedial actions taken, or installation activities.
• Reading technical manuals, conferring with users, or conducting computer diagnostics for investigating and resolving problems or for providing technical assistance.
• Conferring with staff, users, and management to establishing requirements for new systems or modifications.