Mediators should be capable of:

• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Any supervisor should excel at:

• Monitoring and reviewing information from materials, events, or the environment.
• Detecting or assessing problems whether real or potential.
• Monitoring and controlling resources and overseeing the spending of money.

• Analyzing the indications, contraindications, risk complications, and cost benefit tradeoffs of therapeutic interventions.
• Diagnosing acute or chronic conditions that could result in rapid physiological deterioration or life threatening instability.
• Distinguish between normal and abnormal developmental and age related physiological and behavioral changes in acute, critical, and chronic illness.
• Managing patients’ pain relief and sedation by providing pharmacologic and non pharmacologic interventions, monitoring patients’ responses, and changing caring plans accordingly.
• Interpreting information obtained from electrocardiograms (ekgs) or radiographs (x rays).
• Performing emergency medical procedures, such as basic cardiac life supports (BLS), advanced cardiac life supports (ACLS), and other conditions stabilizing interventions.
• Assessing urgent and emergent health conditions using both physiologically and technologically derived data.
• Adjusting settings on patients’ assistive devices such as temporary pacemakers.